Design and Planning for Patient Care, and for Success
We recognize that well-designed healthcare spaces enhance patient outcomes and contribute to staff satisfaction and operational efficiency. By creating calming, hygienic, and efficient environments, we help healthcare facilities deliver high-quality care while improving overall performance.
What We Do for Healthcare Facilities
Business Interiors offers a comprehensive range of services tailored to meet the unique needs of healthcare facilities. From client advisory and design to installation and maintenance, we provide end-to-end healthcare furniture solutions that optimize patient care environments and support healthcare professionals in their work.
Our client advisors lead both the BI Design and Client Services Teams at Business Interiors. With a wealth of experience in contract furnishings, they guide clients through every stage of their projects.
The Design Team is ready to fulfill project requirements. It employs a meticulous approach to product selection, generates project drawings and renderings, crafts comprehensive product specifications, and provides tailored project pricing scenarios to meet the needs of both owners and architects.
Serving as the linchpin at BI, our dedicated Client Services Team ensures seamless execution of project objectives outlined by the Client Advisor and Design Teams. Our Client Services Team is dedicated to excellence, handling everything from final quotations to product procurement, detailed installation scheduling, comprehensive documentation, and resolution of punch list items.
Taking charge of all Final Mile activities, our factory-certified Field Services Team conducts thorough project site surveys, manages product shipments from manufacturers, oversees product warehousing, and prepares products for installation. Our Field Services Team meticulously attends to every detail, from scheduling to supervision, ensuring nothing is overlooked.
Recognizing the critical importance of timely and seamless delivery and installation, our BI installers are dedicated to minimizing disruption to your operations. With careful pre-planning, precise site preparation, and adherence to strict installation guidelines and best practices, our MillerKnoll-certified installers are fully trained in industry-recognized, rigorous installation guidelines and best practices. You can feel secure that these practices are demonstrated and observed throughout the installation process.
Project Process and Supply Chain Management
Our project process is designed to ensure seamless execution while managing the challenges of the global supply chain. We employ forecasting tools, supplier diversification, and proactive communication to minimize delays and ensure the timely delivery of projects, allowing healthcare facilities to focus on delivering exceptional patient care.
Our process involves:
- Forecasting tools have been utilized by manufacturers across their dealer networks to improve the accuracy of predicting customer demand.
- Multiple suppliers are engaged by manufacturers for essential “high-use” materials and components.
- Guidance from BI’s Client Advisor will lead the Design Team in avoiding product lines with a consistent history of delays during the product selection process.
- Daily communication with manufacturers for each order will be conducted by BI’s Project Management Team to monitor progress toward scheduled delivery dates.
- Guidance and implementation of material “holds” will be provided by BI’s Project Management Team whenever feasible to mitigate “out-of-stock” delays.
- In cases prioritizing schedule preservation, BI will recommend that clients consider early shipping and storage options from select manufacturers for critical project items to ensure timely availability for scheduled installation.
Get in Touch with Us
Ready to update your healthcare facility with innovative furniture design solutions? Partner with Business Interiors and experience the difference that thoughtful design and expert planning can make.
Contact us today to schedule a consultation and transform your healthcare spaces for improved patient outcomes and staff satisfaction.