What We Do
The Business Interiors’ Client Advisor leads the BI Design and Client Services Teams and brings contract furnishings experience to the client through all phases of the project.
Our Design Team supports project needs with thoughtful application of products, preparation of project drawings and renderings, full product specifications, and project pricing scenarios as required by the Owner | Architect.
BI’s Client Services Team coordinates all actions to fulfill the requirements of the project as put forth by the Client Advisor and Design Teams. The Client Services Team is responsible for preparation of final quotations, product procurement, installation scheduling, installation documentation, and clearing punch list items.
The factory-certified Field Services Team is responsible for all Final Mile activities including project site survey, receiving manufacturers product shipments, product warehousing, multi-manufacturer product prep for project installation load-out (single and/or multi-phased), installation scheduling, installation supervision, and project punch.
We understand how critical proper delivery and installation are to your schedules, people, and work activities. You can count on BI installers to coordinate the timely installation of your project with care and minimal disruption to work by thoroughly pre-planning details, preparing the site, and disassembling and removing or relocating existing furniture.
Our MillerKnoll-certified installers are fully trained in stringent installation guidelines and best practices. You can be assured that these practices are demonstrated and adhered to throughout the installation process.
Project Process
As your furnishings dealer partner, Business Interiors realizes that we are only one part of a large team that is tasked with delivering a product to its owner. The project schedule provides a clear map for the entire project team by providing insight into the sequence of activities that must be completed in order to deliver the completed project. Business Interiors understands and willingly accepts the responsibility it must bear toward the entire project team for its part of the schedule.
Since 2020, we have all become aware of the global supply chain challenges throughout the world. The contract furnishings industry has not been immune to these challenges. However, we, along with our manufacturer partners, have made significant progress in employing protocols that have lessened the impacts that we face together.
- Manufacturers have increased the use of forecasting tools through their dealer network to predict customer demand more accurately.
- Manufacturers are contracting with multiple suppliers for “high-use” crucial materials and parts.
- BI’s Client Advisor will steer the Design Team during the product selection process away from product lines that have consistently experienced delays.
- BI’s Project Management Team will interact daily with manufacturers for each order to monitor progress against scheduled delivery dates.
- BI’s Project Management Team will advise and execute material “holds” whenever possible to prevent “out-of-stock” delays.
- When necessary to preserve the schedule, BI will advise clients to accept early shipping and storage from certain manufacturers for project-critical items to ensure timely availability for scheduled installation.
Contact Business Interiors
When you partner with Business Interiors, we guarantee you will receive the best solutions for your workspace. We look forward to a long-lasting relationship built on integrity, mutual respect, and results you can see for years to come. Contact us today to discuss how we can improve your interior workspaces to facilitate productivity, employee retention, and more.